Original topic:

Back of my A52s 5g came off

(Topic created on: 03-04-2024 10:08 PM)
161 Views
Suraj7769
Active Level 2
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Galaxy Gallery
I have purchased my Samsung A52s 5g. Company call that it was an IP rating mobile but my mobile back panel is came off. The pasting quality was soo poor then how it will be an IP Rating.

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9 Comments
muhammadmpp
Expert Level 5
Galaxy Gallery
🥺
Jenson_Jose
Active Level 1
Galaxy Gallery
I have this same issue
Jenson_Jose
Active Level 1
Galaxy Gallery
After one year using it came off for most of a52 device have this problem
Suraj7769
Active Level 2
Galaxy Gallery
You are right bro.
Jenson_Jose
Active Level 1
Galaxy Gallery
Around it cost 600rs for changing the glue sticker
cs_member10
Expert Level 5
Galaxy Gallery

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you Devices checked by an international standard rating of IP68 are deemed fit enough to withstand dust, dirt, and sand, and are resistant to submersion up to a maximum depth of 1.5m underwater for up to thirty minutes. The devices with an IP68 rating are water resistant not waterproof.
Note: Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use.

However, As your product is physically damaged, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Nishu956
Active Level 6
Galaxy Gallery
I have the same issue..
AphiptyTwoS
Active Level 7
Galaxy Gallery
I sealed it using fevi quick
toj
Active Level 3
Galaxy Gallery
Faced same issue. Its common.