Original topic:

After Update line problem in S20 plus 4G

(Topic created on: 01-02-2024 08:36 AM)
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Members_tES41SR
Beginner Level 2
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Galaxy Gallery

IMG-20240101-WA0060.jpg

3 Comments
goodthings
Expert Level 5
Galaxy Gallery
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.
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cs_member10
Moderator
Moderator
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Galaxy Gallery

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Jhoniii
Active Level 2
Galaxy Gallery
Same issue from today morning for me in my s20 plus
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