Camera failed

[Ajmalma]

Hi guys , 

After update anyone's facing camera failed error in your phone . I'm facing camera failed when opening and zooming after software update. 

[ojwh]

Hello. Sorry to hear this. Can you run a camera diagnostic test? From the Members app, select the Support tab, and then Phone diagnostics. The select Camera. See the screenshot below:

[Ajmalma]

All troubleshooting methods are done .
The camera test is OK.
I updated the Aug security update on two days before , and after that, I'm facing this

[ojwh]

Ok. This could mean your underlying Camera hardware is actually fine. Can you reach out to Samsung Support to schedule it to be checked?

I suggest you backup your data, etc, just in case they reset your phone, etc. Don't delay.

[Ajmalma]

Yes, brother .
Thank you for your response

[Samsung_specialist]

Try clearing the cache of the Camera App by navigating to Settings > Apps > Select Camera App > Tap Storage > Clear Cache.

Additionally, attempt to reboot the phone using a soft reboot or force restart. You can force restart by pressing and holding the Volume Down and Power keys for 7 to 10 seconds.

If the issue persists, try running Safe Mode on your phone by following these steps:
1. Power off the phone.
2. Power on the phone; when the Galaxy logo displays, press and hold the Volume Down button.
3. 'Safe Mode' will appear in the bottom left corner of the screen.
4. To exit Safe Mode, simply restart the phone. Upon reboot, it will no longer be in Safe Mode.

If the problem persists after trying these steps, please send us an Error Report by following the steps below:

1. Head to the Members app.
2. Select Get Help > Error Report.
3. Tap 'OK' to send System Log Data.
4. Choose the symptom and include as much detail as possible.

To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app."

[Rini25]

Yes.. I'm also facing the same problem.. after restart it's get better but after some time again happening this

[Ajmalma]

I just restarted the device and cleared all cache data
Now it's OK
Just try this also, and maybe a new update will resolve this issue .

[Members_sSCYqHb]

Yes I am faceing this problem.How I fixed this problem 

[Ajmalma]

I just restarted the device and cleared all cache data
Now it's OK
Just try this also, and maybe a new update will resolve this issue .