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09-02-2024 01:13 PM in
Galaxy Fold- Mark as New
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09-02-2024 02:48 PM in
Galaxy Fold- Mark as New
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09-02-2024 02:50 PM in
Galaxy FoldThe camera test is OK.
I updated the Aug security update on two days before , and after that, I'm facing this
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09-02-2024 02:54 PM in
Galaxy FoldI suggest you backup your data, etc, just in case they reset your phone, etc. Don't delay.
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09-02-2024 02:57 PM in
Galaxy FoldThank you for your response
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09-04-2024 06:36 PM in
Galaxy FoldTry clearing the cache of the Camera App by navigating to Settings > Apps > Select Camera App > Tap Storage > Clear Cache.
Additionally, attempt to reboot the phone using a soft reboot or force restart. You can force restart by pressing and holding the Volume Down and Power keys for 7 to 10 seconds.
If the issue persists, try running Safe Mode on your phone by following these steps:
1. Power off the phone.
2. Power on the phone; when the Galaxy logo displays, press and hold the Volume Down button.
3. 'Safe Mode' will appear in the bottom left corner of the screen.
4. To exit Safe Mode, simply restart the phone. Upon reboot, it will no longer be in Safe Mode.
If the problem persists after trying these steps, please send us an Error Report by following the steps below:
1. Head to the Members app.
2. Select Get Help > Error Report.
3. Tap 'OK' to send System Log Data.
4. Choose the symptom and include as much detail as possible.
To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app."
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4 weeks ago in
Galaxy FoldYes.. I'm also facing the same problem.. after restart it's get better but after some time again happening this
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4 weeks ago (Last edited 4 weeks ago ) in
Galaxy FoldNow it's OK
Just try this also, and maybe a new update will resolve this issue .
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4 weeks ago in
Galaxy FoldYes I am faceing this problem.How I fixed this problem
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4 weeks ago in
Galaxy FoldNow it's OK
Just try this also, and maybe a new update will resolve this issue .