Restart problem in samsung f23 5g and software update 6.1 ANDROID VERSION 14

[ck2079]

After software update 6.1 version in galaxy f23 5g 

My phone suddenly restart and take more than 3-4 hours to start and phone heated I think it's software problem and wifi,Bluetooth and Hotspot not working .

[ilpjohpophiphihpiphi]

414y

[Prashantbgh]

Send the error report to Samsung or you may contact with Samsung executives through smart switch application.

[goodthings]

Kindly reset factory data with backup then try to it's again also turn off Auto restart in device care too. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Neerajjpr]

Samsung only sell their products without providing good quality hardware as well software. Very poor after sale services . Samsung is cheating with consumers with third class quality with high price.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file as you are facing multiple issue after the update. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[abhinavkrpcse]

Hard reset with laptop. It will fix your issue.

[7792vz0947106i]

930

[Members_IrgZzhk]

I have faced the same issue in Galaxy F23 and following up with Samsung customer support for the last 2 months. They will first ask you to do firmware update, then ask for motherboard replacement for Rs.9000. If you argue, they will damage your mobile at their custody in the name of water log condition, convert the software issue into hardware issue stating that your phone does not have any IP rating for water resistance and will add another Rs.7000 for display replacement.

With that cost, you can buy a new mobile. 

If you want to fight, make a complaint over them in https://consumerhelpline.gov.in/public/

Refer to my post:

https://r2.community.samsung.com/t5/Galaxy-F/Bootloop-issue-in-Samsung-Galaxyf23/m-p/17200102/highli...