I recently updated my software on my F23 5g and iam facing issue mentioned above in the title. The phone was automatically restarting it self again and again, it happened for like 1 hr then it automatically turned on and now my wifi isn't working, like iam not able to turn my wifi on. I tried resetting the wifi and Bluetooth network settings but it didn't worked out.
I even drained the battery completely and tried to turn it on but again it happened again, again my phone was restarting it self continuously and again somehow it stopped but the wifi issue remains same.
Please let me know if anyone have any solution to this, thanks:)
One humble request to samsung, please focus on your testing team, seems like they are not working properly.
Kindly reset factory data with backup also turn off Auto restart in device care too. Then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Please go to service center for resolves this issue. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.
Kindly use a genuine Samsung charger. We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto restart function. 1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled. 2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.
If you are facing this issue after installing any new application then uninstall that application. Tap on Settings> Apps > desired app> Uninstall> Ok.
Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.
Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
