I'm using Samsung Galaxy F23 5G. Recently, I UPDATED to ONE UI 6.1. After that, device started turning off automatically and stuck in restart loop. Even the device turned on, it turns off automatically again. Wifi, hotspot features are not working at all, as shown in attached video. I saw the SIMILAR COMPLAINTS AFTER UPDATE, for this model in Samsung Members App. I tried DISABLING auto restart & auto optimisation, SAFE MODE & FACTORY RESET, but no use.
Yes, it is possible. Samsung official stock ROM is available on the internet. You can downgrade with the help of Odin software. Watch some tutorials on YouTube, and you can do it by yourself.
There are so many issues with Samsung Software. Whether it was previous or latest. On my personal experience, I can say very clearly, buying Samsung Mobile is wastage of your money. I also regret to buy this bogus brand. Please try to contact Samsung Customer care , only they can solve your problem ( if there is any solution ). Don't trust on service centre. They are untrained. I visited two service centres but they couldn't solve my problem. Then I contacted Customer care number. They solved my issue temporarily. Again I m facing same problem after 6 months.
If you face multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
