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07-21-2024 07:23 PM in
Galaxy F- Mark as New
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07-22-2024 01:56 PM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
Note: kindly contact the particular application helpline once, to make sure there is no issue from their end.
Galaxy device sound issue: Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.
Check device volume settings: Tap on Settings > Sound & vibration>Volume > Drag the volume adjustment bar left or right to increase or decrease the device volume.
To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.
Clear Sound Picker data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Picker> Storage> Clear data of Sound Picker.
Clear Sound Alive data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Alive> Storage> Clear data.
Clear Adapt sound data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Adapt Sound> Storage> Clear data.
Reset app preferences: Settings> Apps> Three dots> Reset app preferences> Reset.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps in the link below.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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07-23-2024 09:29 AM in
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07-24-2024 08:16 PM in
Galaxy F- Mark as New
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07-25-2024 05:44 PM in
Galaxy F- Mark as New
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07-25-2024 07:15 PM (Last edited 07-25-2024 07:16 PM ) in
Galaxy FThe new state doesn't feel that fluent
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07-29-2024 08:09 PM in
Galaxy F
