Original topic:

Issue with type c earphone in Samsung F12

(Topic created on: 08-17-2024 08:40 PM)
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Darshu_1427
Active Level 1
Options
Galaxy F
Please solve the problem 
6 Comments
Sayan_SS_
Expert Level 5
Galaxy F
Please Tell Your Issue About The Type C Earphone In Detail!
So,I Can Help You🙂
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Darshu_1427
Active Level 1
Galaxy F
Mic not working during calls
Sayan_SS_
Expert Level 5
Galaxy F
If your Type-C earphone mic isn't working during a call, you can try these steps:
Clean the microphone hole: Use a soft, dry brush or cotton swab to remove debris like earwax.
Check your device's sound settings: Some devices require you to turn on audio through your USB-C port.
Try a different device: You can try plugging your earphones into a different device to see if the problem is with your earphones or the USB-C adapter.
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Darshu_1427
Active Level 1
Galaxy F
This problem is only in my device, I plugged it into another device and it worked
Sayan_SS_
Expert Level 5
Galaxy F
I have Resarched And Got Info That Only With 3.5mm Jack(Earphone) Your Mic Will Work.
Not With TYPE-C.
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that your phone does have a 3.5 mm headphone jack along with a C-type port. So, The calling features will only work when you connect your wired headphones to a 3.5 mm headphone jack because the C-type port doesn't support the calling features.

Warm Regards,
Samsung Customer Support.

 

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