Original topic:

Help on F55 camera issue

(Topic created on: 04-21-2025 07:46 AM)
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Ajinkya_pise
Active Level 5
Options
Galaxy F
Hello samsung Admin I'm using galaxy F55 since launch but from letest update of March my phones performance got broken and the camera app is just disaster 
The camera lags too much that I can't take photos properly and many times it over expose photo or full dark photo 

Help me samsung admin



8 Comments
Ajinkya_pise
Active Level 5
Galaxy F
Really bad experience 😕 after update
I'm gonna switch to s24
0 Likes
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Galaxy device performance issue: ● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

1. Galaxy device camera issue: ● Kindly check the physical condition of your camera lens.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy F

bro is thier is feature pause pd charging in f55 

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Ajinkya_pise
Active Level 5
Galaxy F
Nah 👎🏿
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Galaxy F
bro it looks like this one1745238518906.jpg
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Ajinkya_pise
Active Level 5
Galaxy F
No game booster till now

Game booster will come in oneui7 probably