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Hanging and lagging problem

(Topic created on: 01-10-2025 07:27 PM)
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Sun436
Active Level 7
Options
Galaxy F
Hanging and lagging problem SAMSUNG GALAXY F15 5G after 1 day no restart and then mandatory restart the phone and when I restart the mobile, first 5 mints hanging the phone 

So,what is this solution update problem or anything...
Resolved!
TechieUS
Expert Level 1
Galaxy F
Stay away from games like pubg😂
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TechieUS
Expert Level 1
Galaxy F
It will hang for sure
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TechieUS
Expert Level 1
Galaxy F
You should have gone for m34/f34 in this price segment
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Wodehouse
Expert Level 5
Galaxy F
The hanging and lagging issue on your Samsung Galaxy F15 5G can be frustrating. Since you've mentioned that the issue occurs after a day of use without restarting, and a mandatory restart resolves the issue temporarily, here are some potential causes and troubleshooting steps:

Potential Causes
1. *Memory Leaks*: Apps or system processes consuming excessive memory, leading to performance issues.
2. *Cache Buildup*: Accumulated cache data slowing down the device.
3. *Software Glitches*: Temporary software issues causing hanging and lagging.
4. *Resource-Intensive Apps*: Apps running in the background and consuming system resources.

Troubleshooting Steps
1. *Regularly Restart Your Phone*: Restarting your phone daily can help clear out memory leaks and cache buildup.
2. *Close Unused Apps*: Regularly close apps you're not using to prevent them from consuming system resources.
3. *Clear Cache and Data*: Go to Settings > Storage > Internal Storage > Apps, and clear the cache and data for individual apps.
4. *Disable Background Apps*: Go to Settings > Apps > Menu (three dots) > Show system apps, and disable apps that you don't need running in the background.
5. *Update Software*: Ensure your phone is running the latest software version.
6. *Perform a Factory Reset*: If none of the above steps resolve the issue, consider performing a factory reset.

Additional Tips
1. *Use a Task Manager*: Consider using a task manager app to monitor and close resource-intensive apps.
2. *Limit Animations*: Go to Settings > Developer options > Windows/Transition/Animator scale, and set the animation scales to 0.5x or off.
3. *Check for Malware*: Run a virus scan using an antivirus app to ensure your phone is free from malware.

If you're still experiencing issues after trying these steps, consider visiting a Samsung authorized service center for further assistance.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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goodthings
Expert Level 5
Galaxy F
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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Samsung_OneUi
Expert Level 5
Galaxy F
Never buy F or M series 🙏 I prefer S or A series only.
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third party application.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Sun436
Active Level 7
Galaxy F
Ok
Solution
moon190
Active Level 7
Galaxy F
Ok
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