Original topic:

Green line problem on F54 again

(Topic created on: 10-03-2024 04:11 AM)
117 Views
MdFahim2005
Active Level 3
Options
Galaxy F
25sept I got 1st green line on my galaxy F54 without any reason ,, Today 3 October I got 2nd green line ....this is very disgusting thing ...without any my fault , I got total 2 green line...
What I do now ?? 
8 Comments
Ritwiksondhi
Active Level 6
Galaxy F
Go to service centre. Till last month Samsung was providing free screen replacement for certain devices, you can go there and just ask.
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MdFahim2005
Active Level 3
Galaxy F
Bro, 25sept I went samsung service center ....they told me That If I pay 8045 rupees then they will replace my display
Ritwiksondhi
Active Level 6
Galaxy F
Then just wait and keep an eye on the forum, if there are more F54 cases then may be Samsung will initiate free screen replacement.
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MdFahim2005
Active Level 3
Galaxy F
If they give display change for free then it will be good. But I know they won't.
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MdFahim2005
Active Level 3
Galaxy F
They told me to pay 8045 rupees for display replacement.....But my I now just 1 year 25 days old ...and I can't pay 8045 rupees for this
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Ritwiksondhi
Active Level 6
Galaxy F
Connect with Samsung on twitter, your phone is only 13 months old and they should consider for free screen replacement if there's no physical damage.
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cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Neerajjpr
Active Level 7
Galaxy F
You can file case against Samsung in Consumer court . Your phone is just 13 months old and there is time limit of 2 years. Don't hesitate to teach a nice lesson to this ' Chor Samsung '
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