Original topic:

Galaxy f23 NETWORK ISSUE

(Topic created on: 02-29-2024 09:03 PM)
2204 Views
trustor
Beginner Level 2
Options
Galaxy F
I've bought galaxy f23 last year March.
After ui 6.o update my 5g network isn't stable, frequently automatically it's going out of service,and when I try to change my network 5g to 4g it's stuck with 5g, means i can only use 5g, I can't use 4g.

And if there was any place where 5g network isn't supported then my phone stay out of service till I leave the place.

8 Comments
Mayur000
Active Level 10
Galaxy F
Updates always make a device faster.

So your phone after Updates only wants 5G network.
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Amadipkumagiri
Beginner Level 2
Galaxy F
Not sow netwak 5g
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Mayur000
Active Level 10
Galaxy F
Then you have to unslect 5g Bands from system modem settings (hidden setting option)

Google it to activate hidden.modem band selection options..

*#1100*# something like this to dial..

But be careful, remember or write each steps afters you set bands..

Original vs new..

So you can revert back when 5g works good.
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Kindly check the device in a different location/network coverage area.

Check device network mode settings: Settings> Connections> Mobile networks> network mode SIM1 or SIM2> Select network mode(set device network mode as 5G/LTE/3G/2G (auto connect) mode.).

Check network operator settings: Settings> Connections> Mobile networks>Network operators> Select automatically> OK> Registered on the network.
Note: We recommend setting device network operators as automatically.

Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

Reset settings: Settings > General Management > Reset.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Aagam07
Beginner Level 2
Galaxy F
In the running game the internet fluctuations happens and There are several internet issue on this device
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Amadipkumagiri
Beginner Level 2
Galaxy F
Phon problam
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tiwariayush
Active Level 1
Galaxy F
I am facing wifi speed issue with my f23 5g
balagodara2021
Beginner Level 2
Galaxy F
Network issue f23 mobile
0 Likes