Original topic:

Galaxy F62 Green Tint on screen

(Topic created on: 11-15-2023 09:29 AM)
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Galaxy05
Active Level 4
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Galaxy F
Isn't there anyone who reached out to Samsung service centre for the display green tint issue.
What the hell samsung doing I mean Service Centre members near my locality already blamed me for the issue, although there are bunch of user facing this simultaneously after a software update, but no those Technicians blamed me for the display damage
Displays hardware damage is not possible via Software Update, they said
And then I was like dumb Technicians don't you have any common sense that an Oled screen can be damaged via Software Update.
Speaking of Oled display they couldn't even differentiate, whether a display is Oled or LCD "how are these unprofessional people even working with samsung"
Any Samsung Member seeing this post I just want my phone display to work fine and I am not willing to pay for that. As Its not my fault the i am facing rather its Galaxy F62 update support team fault. 

 

2 Comments
SID4688
Active Level 4
Galaxy F
Even if the sub-board or motherboard is not faulty they will simply push you to replace it so they can report the service to samsung and pocket some cash.
cs_member10
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you share the jobsheet number and contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful to us to resolve your issue.

Warm Regards,
Samsung Customer Support

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