After Android 14 One UI 6.1 update, the phone is facing multiple automatic reboot issues which lasts for 45 mins minimum. The Wifi isn't turning on, hotspot isn't turnung on. Everything that customer care told me to do, I did everything, still the issue remains the same. The service center people says to change the motherboard even though everybody knows that the issue is in the software update.
When will this faulty software update get rid of its bugs?
Will the Wifi & Hotspot start working normally after the next update?
As per your concern, we want to inform you that the latest software update has been developed to enhance the performance and stability of your smartphone. It has undergone comprehensive testing in different stages to ensure a smooth experience for our users.
Please note that any issues that may arise after the update could be due to various usage factors or other circumstances. We want to assure you that we are always here to assist our customers with any challenges they may encounter post-update as per Samsung guidlines.
You have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.
They will ensure you receive original parts at a genuine cost, along with a service invoice.
