F23

[harsh8182]

Dear Samsung 

Is company pe trust karke phone liya tha ab kuch saaalon baad iss phone me over heating and auto restarting ki vjhse father ke samne meri insult karwa di ab iss phone koo kripa karke ek last or final update de do Jo ki stable ho or sahi se iss phone ke version ko support Kar paye kripa karke Samsung family issa pe dhyan Dena or ek stable update jarur Dena nahin chahiè apse UI 7 ka update 😀 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for reaching out to Samsung Customer Support. We appreciate your concern, and we are committed to assisting you in resolving the overheating and auto restart issues you are experiencing with the device.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

▶ Galaxy device heating issue:
1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

▶ Galaxy device auto-restart issue: Kindly use genuine Samsung charger.

1.Disable auto restart function, there are two methods to disable auto restart function:
Settings > General management > Reset > Disable Auto restart (if enabled).

If the issue has not been resolved, then follow;

2.If you are facing this issue after installing any new application, then uninstall that application:
Settings > Apps > desired app > Uninstall > OK.

3.If the issue is still not been resolved then, update software:
Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now
Note: Your phone will restart after the update is installed.

4.If the issue still persists, then reset the settings:
Go to Settings > General Management > Tap on Reset > Tap on Reset settings.

5. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

6. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select """"try another way"""" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:

Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[galf23]

Plz give me one ui 7 update for f23