Original topic:

samsung one ui 7 green line issue - samsung f54

(Topic created on: 06-19-2025 06:04 PM)
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the_aghori
Active Level 3
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Galaxy F
Samsung promises 5 years of updates... but can't take responsibility when their update ruins your phone. After One UI 7.0, my Galaxy F54 got a green line — now two. Samsung wants ₹8000 to fix what their own update broke.
4 Comments
ram_ram
Expert Level 2
Galaxy F
Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try I got free replacement
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the_aghori
Active Level 3
Galaxy F
My wife phone had similar issue but they have changed it since it's under warranty..

already done everything but still the are doing the same.. no hope anymore.My previous phone was m51 that also had same issue. That time the they told was samsung wont replace display since its more than 3 years old

I am planing to swtich to oneplus they are providing life time replacementz for green line issue
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

You have already connected with our service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for out of warranty products.

Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.

Warm Regards,
Samsung Customer Support

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the_aghori
Active Level 3
Galaxy F
then what about others ???
the issue happened on same day of software update...
please check latest post by members and social media if you are not aware of your issues about latest updates
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