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Original topic:

Restart loop F23 5g

(Topic created on: 07-30-2025 01:00 PM)
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aircraft
Active Level 3
Options
Galaxy F
As mentioned pervious post ,Because of restart loop Wifi,Bluetooth, Hotspot are not working and 5G network not working mIf i factory reset the phone the functions will work properly or not? Anyone tell me this. 

1 Solution


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Solution
Nani_4
Active Level 3
Galaxy F
Hey, I already tried a full factory data reset, wiped cache partition, booted in safe mode — followed every step Samsung recommended.

But sadly, none of that fixed the issue. The phone still:

Randomly restarts 30–70 times a day

Gets extremely hot (feels like 100°C)

Loses mobile network and Wi-Fi completely

This issue clearly started after the One UI 6 update. It’s not a user fault — it’s a software bug damaging the phone's hardware, especially the motherboard.

So don’t waste time with resets.
It doesn’t help — I’ve already done everything.

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20 Comments
goodthings
Expert Level 5
Galaxy F
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we sincerely regret that you feel this way.

We understand that you are facing multiple issues with your device. To ensure that we can provide you with the best possible assistance, we suggest that you reset your device after backing up your data. If you continue to experience issues, please visit the nearest service center for a physical inspection of your device. They will guide you further after inspecting it.

You can locate your nearest service center using this link: https://www.samsung.com/in/support/service-center/.

Warm regards,
Samsung Customer Support

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Solution
Nani_4
Active Level 3
Galaxy F
Hey, I already tried a full factory data reset, wiped cache partition, booted in safe mode — followed every step Samsung recommended.

But sadly, none of that fixed the issue. The phone still:

Randomly restarts 30–70 times a day

Gets extremely hot (feels like 100°C)

Loses mobile network and Wi-Fi completely

This issue clearly started after the One UI 6 update. It’s not a user fault — it’s a software bug damaging the phone's hardware, especially the motherboard.

So don’t waste time with resets.
It doesn’t help — I’ve already done everything.
aircraft
Active Level 3
Galaxy F
Are tou using the same phone or changed it bro?
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Nani_4
Active Level 3
Galaxy F
Using same mobile bro...!
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aircraft
Active Level 3
Galaxy F
May you know when the next update will come and if the update will fix this isuue or not
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selfmusing
Active Level 3
Galaxy F
Not at all the reset will not help in anyway...its totally a software update fault and the service centre is not accepting this fact.They only suggested to change the motherboard costing nearly 10K.
aircraft
Active Level 3
Galaxy F
Next update will fix this issue or not
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