Original topic:

F23 5G's heating issue

(Topic created on: 05-02-2024 10:24 AM)
165 Views
Avganand
Active Level 2
Options
Galaxy F
I had bought my Samsung F23 5G mobile about one n a half years ago...since then this has been the first time that I'm experiencing heating issues a lot..I tried restarting the mobile once a week and also I cleared some junks but still the problem persists OR is it becauseof the weather?...Please find me a solution..
#samsunggalaxyf235g #heatingissue
6 Comments
goodthings
Expert Level 5
Galaxy F
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Avganand
Active Level 2
Galaxy F
Sure I'll try that..thanks!
goodthings
Expert Level 5
Galaxy F
Your's most welcome.
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Athul159
Active Level 5
Galaxy F
Don't reset
Its due to weather conditions
All phone face heating problem in summer
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Athul159
Active Level 5
Galaxy F
For a small problem you are saying to factory reset are you fool 🤔
Its due to weather condition
Phone heats more during summer
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cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Turn off Wi-Fi, GPS, Bluetooth, etc: Turn off unused functions like Wi-Fi, GPS, Bluetooth & Location settings when not using them.

Please follow the below steps:
Step 1: On the home screen swipe down the notification panel.
Step 2: Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Decrease the screen brightness: If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Long duration of graphics-intensive gaming sessions may cause the heating issue.

Usage of mobile phones when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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