Complaints

[Babu125]

Dear All the Users of F62 this is for you.

Support.india@samsung.com this is the email id of samsung. Send a complaint email in this address. Write your problems or features we need. 

1. Phone heats up a lot.

2. Improvement of gaming performance. 

3. Poor Network reception 

4. Support of CA

Email this and also ur problems to samsung. Else we will not get our services. Consider this seriously and report all the users of F62.

Like and comment ur problems. So that it can reach them. 

[Edwin7878]

Good bro 👍👍

By the way sign this petition too
👇👇
http://chng.it/6bvVjGvKcn

[animeshmodi]

Yes, also sign this petition
http://change.org/WeWantBasicFeatures

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/   

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....   

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support

[Gaurendramishra]

S20+ green line appeared and without physical or water damage ,servuce center is not ready to accept this thing and charging half of the price value of the phone ,customers are buying flagship phones just to use it for a longer time ,not to waste money ,so please give me a response from the team ,gaurendra11111999@gmail.com

[SK_Satz]

I am writing as a follow-up to my earlier complaint dated December 17, 2024, regarding the persistent green line issue on the display of my Samsung Galaxy S22 Plus, purchased on January 27, 2023.


Since my last communication, I am facing the same issue again and I have again visited the authorized Samsung service centre to seek resolution. I was informed that the display replacement cost would be approximately ₹13,000, which I am being asked to bear.


I would like to clearly state that this issue did not arise due to any physical damage, misuse, or mishandling of the device. The green line appeared immediately after a recent software update. If the damage were caused by physical impact, I would fully accept responsibility. However, in this case, the issue is clearly software-induced, and therefore, I do not understand why I am expected to pay for a problem that is beyond my control.


This situation is extremely disappointing for a premium device like the Galaxy S22 Plus, especially when the defect directly impacts usability and appears to be triggered by an official Samsung update. I kindly request clarity on the following points:


- Why should the customer bear the repair cost for a display issue caused after a software update?

- What steps is Samsung taking to address known post-update display issues for affected users?

- Whether this issue qualifies for a free repair, replacement, or goodwill service support.


I request Samsung to review this case seriously and provide a fair resolution at the earliest. I trust Samsung’s commitment to customer satisfaction and hope this matter can be resolved without further escalation.