Original topic:

Can anyone help me I'm f12 user and my battery life is showing bad what I do

(Topic created on: 06-15-2023 04:47 PM)
65 Views
ayyushhh
Active Level 1
Options
Galaxy F
I'm f12 user and my battery life is showing bad what I do 
7 Comments
ayyushhh
Active Level 1
Galaxy F
Please help
0 Likes
Galaxy F
When did u purchase the phone
0 Likes
ayyushhh
Active Level 1
Galaxy F
1.5 yrs ho gye bhai
0 Likes
Galaxy F
If u purchase the phone recently probably bug try clearing cache and data from samsung members and try again see the battery status if again showing bad even though u have recently purchased it probably a bug but if u purchased long ago then go to service center for more help
0 Likes
Galaxy F
Give a sccrrenshot of the problem
0 Likes
cs_member10
Expert Level 5
Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes
Galaxy F
Same problem m12 device
0 Likes