Battery Related Issue

[yassk29]

I have a Galaxy F62 purchased on May 2021 and I have a 7000 mah battery still from past few months I'm facing an issue of battery drainage means when i start to use from 100% it lasts only 4 to 5 hour and if not using then also battery keeps discharging. 😢 Anyone have a F62 please tell that you are also facing this issue or its only with me. And yes please suggest some ideas to improve it though in setting my battery life showing good. And yes i also tried battery saver, AOD off a d such settings but still issue not resolved. 

[kaarthik100]

You should replace your battery 🔋 th3 lifetime of the battery is 2-3 hrs

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support