Original topic:

Battery Related Issue

(Topic created on: 12-22-2023 08:10 AM)
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yassk29
Active Level 3
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Galaxy F
I have a Galaxy F62 purchased on May 2021 and I have a 7000 mah battery still from past few months I'm facing an issue of battery drainage means when i start to use from 100% it lasts only 4 to 5 hour and if not using then also battery keeps discharging. 😢 Anyone have a F62 please tell that you are also facing this issue or its only with me. And yes please suggest some ideas to improve it though in setting my battery life showing good. And yes i also tried battery saver, AOD off a d such settings but still issue not resolved. 
3 Comments
Anonymous
Not applicable
Galaxy F
You should replace your battery 🔋 th3 lifetime of the battery is 2-3 hrs
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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N_D
Active Level 6
Galaxy F
Try this — it helped me get stable performance on F62 without issues:

1. Always use Power Saving Mode – keeps background activity and CPU usage under control.


2. Charge overnight only when temperature is low – avoid charging in hot environments.


3. Go to Device Care > Storage, let it load, and clear cache files. If that doesn’t appear, manually clear cache for each app.


4. Set auto reboot daily from Device Care settings – improves long-term performance.


5. After 300–400 charge cycles, battery health naturally drops to 80% – heating and reduced performance can be expected, especially after 1–2 years.


6. For heating and lag, go to Settings > Apps > [app name] > Battery > Restrict background usage for apps that don't need to run constantly.


7. Don’t use phone while charging. Remove the case, don’t place it on soft surfaces like pillows, and avoid using it under load when plugged in.


8. Turn off Auto Sync, WiFi, Bluetooth, and GPS when not needed.


9. Disable or uninstall unnecessary Samsung bloatware – even system apps can be disabled if not used.


10. If the camera lags, go to the camera app settings and clear app data – it resets the camera without deleting your photos.

If this helps the please select helpful of as solution on this comment
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