Original topic:

Bug in ui

(Topic created on: 08-06-2023 11:04 AM)
553 Views
JerinJohn
Active Level 6
Options
Galaxy F



image



After ui 5.1, the update issue started. Please solve it. In F22 
9 Comments
Galaxy F
Go to recent tabs > click on settings > turn off or on show recommend apps option
ARJUNB
Expert Level 3
Galaxy F
Yes this is not a bug. Infact this is a feature of the phone which helps u pick your recent tabs.
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JerinJohn
Active Level 6
Galaxy F
Did you see the difference between two pic. One is visible, and the other is not visible . I like this feature, but visibility is the problem. Sometimes, it is visible, and sometimes, it is not. 1691301539429_1691301539378_0.jpg
Galaxy F
Please send a error report via the help section of the Samsung Members app
& Please attach log file also
JerinJohn
Active Level 6
Galaxy F
Ok
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JerinJohn
Active Level 6
Galaxy F
Thanks 😊 🫂
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ɗáş
Active Level 7
Galaxy F
Try to turn off and then turn on the app recommendation
Galaxy F
Have you cleaned cache partition after android version upgrade ?
cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please report the problems you are facing in your Samsung smartphone with a fresh log file which is in the form of a pdf file/jpg format. And also share a short video clip or 4 to 5 photos along with a pdf file, before and after the issue occurred, for better understanding.

Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.