Original topic:

5G Network internet speed issue on F06

(Topic created on: 07-14-2025 03:46 PM)
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Ashis9647
Beginner Level 2
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Galaxy F
What kind of problem 🤔 is this i don't know, but I have to use my 5G phone with 'Lte' option turned on ,because whenever I switched network type to 5G internet doesn't work properly. With 5G on internet speed works like 2G but when it switched to 4G, internet works fine.# F06
5 Comments
Rahul12098
Active Level 3
Galaxy F
Same problem my galaxy F06 5g switch to 4g work well switch to 5g no internet no speed
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Galaxy F
Same issue in f14 5g
JAAT_1035
Active Level 4
Galaxy F
Yes
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support