Original topic:

4G VOLTE issue

(Topic created on: 11-19-2024 03:20 AM)
972 Views
Agarands
Beginner Level 2
Options
Galaxy F
Hi,I am using samsung F12.BSNL 4G VOLTE NOT WORKING ISSUE.HOW TO IGNORE THIS ISSue.volte only issue
8 Comments
Wodehouse
Expert Level 5
Galaxy F
The BSNL 4G VoLTE not working issue on your Samsung F12 can be frustrating.

*Basic Troubleshooting Steps*


1. *Check BSNL Network Coverage*: Verify that you have a stable BSNL 4G network connection in your area.
2. *Enable VoLTE*: Go to _Settings_ > _Connections_ > _Mobile networks_ > _VoLTE_ and toggle the switch to enable VoLTE.
3. *Check APN Settings*: Ensure that your APN settings are correct. You can check the APN settings for BSNL by visiting their website or contacting their customer support.

*Advanced Troubleshooting Steps*

1. *Reset Network Settings*: Go to _Settings_ > _General management_ > _Reset_ > _Reset network settings_. This will reset all network settings to their default values.
2. *Update Device Software*: Ensure that your Samsung F12 is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
3. *Check for Conflicting Apps*: Some apps might be interfering with VoLTE functionality. Try closing or uninstalling recently installed apps.

*Additional Steps*

1. *Contact BSNL Customer Support*: Reach out to BSNL customer support to ensure that your account is enabled for VoLTE services.
2. *Visit a Samsung Authorized Service Center*: If none of the above steps resolve the issue, visit a Samsung authorized service center for further assistance.

By following these troubleshooting steps, you should be able to resolve the BSNL 4G VoLTE not working issue on your Samsung F12.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots. Thank you 😊
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Mr_Aniket
Expert Level 2
Galaxy F
Mere bhai airtel le lijiye 🙏
Jio or bsnl dono hi bekaar hai
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goodthings
Expert Level 5
Galaxy F
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
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goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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Samsung_OneUi
Expert Level 5
Galaxy F
We sold F12 of my mother and bought A15 5G. F12 was not a good phone
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Galaxy F
Bsnl volte is not working most of the Samsung galaxy devices. Needs to be fix at Samsung end through update. Same issue reported by me on my samsung S23.
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kabeer
Expert Level 5
Galaxy F
Same here I am also facing the same issue in my Galaxy F12
cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

● Network mode should be set to LTE,3G, or 2G (Auto Connect): Path: Settings > Connections > Mobile Networks > Network mode SIM1/ SIM2 LTE/ 3G/ 2G (auto connect).

● Reset the network settings- Path: Settings>General Management>Reset>Reset network settings.

● Reset settings- Path: Settings>General Management>Reset>Reset settings.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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