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11-19-2024 03:20 AM in
Galaxy F- Mark as New
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11-19-2024 05:09 AM (Last edited 11-19-2024 05:11 AM ) in
Galaxy F*Basic Troubleshooting Steps*
1. *Check BSNL Network Coverage*: Verify that you have a stable BSNL 4G network connection in your area.
2. *Enable VoLTE*: Go to _Settings_ > _Connections_ > _Mobile networks_ > _VoLTE_ and toggle the switch to enable VoLTE.
3. *Check APN Settings*: Ensure that your APN settings are correct. You can check the APN settings for BSNL by visiting their website or contacting their customer support.
*Advanced Troubleshooting Steps*
1. *Reset Network Settings*: Go to _Settings_ > _General management_ > _Reset_ > _Reset network settings_. This will reset all network settings to their default values.
2. *Update Device Software*: Ensure that your Samsung F12 is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
3. *Check for Conflicting Apps*: Some apps might be interfering with VoLTE functionality. Try closing or uninstalling recently installed apps.
*Additional Steps*
1. *Contact BSNL Customer Support*: Reach out to BSNL customer support to ensure that your account is enabled for VoLTE services.
2. *Visit a Samsung Authorized Service Center*: If none of the above steps resolve the issue, visit a Samsung authorized service center for further assistance.
By following these troubleshooting steps, you should be able to resolve the BSNL 4G VoLTE not working issue on your Samsung F12.
If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots. Thank you 😊
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11-19-2024 07:23 AM in
Galaxy FJio or bsnl dono hi bekaar hai
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11-19-2024 08:00 AM in
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11-19-2024 08:00 AM in
Galaxy F- Mark as New
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11-19-2024 09:01 AM (Last edited 11-19-2024 09:01 AM ) in
Galaxy F- Mark as New
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11-19-2024 10:16 AM (Last edited 11-24-2024 04:55 PM ) in
Galaxy F- Mark as New
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12-16-2024 01:47 PM in
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11-25-2024 12:38 PM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you kindly perform the following steps to resolve your issue.
● Network mode should be set to LTE,3G, or 2G (Auto Connect): Path: Settings > Connections > Mobile Networks > Network mode SIM1/ SIM2 LTE/ 3G/ 2G (auto connect).
● Reset the network settings- Path: Settings>General Management>Reset>Reset network settings.
● Reset settings- Path: Settings>General Management>Reset>Reset settings.
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support


