Original topic:

ui 7 update problem

(Topic created on: 07-24-2025 10:36 AM)
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Gopal27
Beginner Level 3
Options
Galaxy A
I use A 53 5g, but I'm having problems since updating to ui 7.

5 Comments
BiRdMaN
Expert Level 5
Galaxy A
Like what
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goodthings
Expert Level 5
Galaxy A
Please reset all settings in general management settings also flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also update your's all apps then try to it's again. If you like please accept as a solution it's help to other users also,click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy A
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file and elaborate on your concern in details. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path share log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Gopal27
Beginner Level 3
Galaxy A
The phone suddenly hangs while using it, then it doesn't work, after a while the UI not responding appears.
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