slow charging ,battery drain issues

[Samsung_NHAjFCv]

Hi I am facing some issues in my mobile Samsung a50 after updated to June security patch.after updated my phone charging speed gets slow and battery drain faster plzz fix the problem

[vishallote1989]

When did you received the update?

[Samsung_NHAjFCv]

3 July 2020 at 4:34 PM

[ADSoomeet]

The complaint has reached the concerned department and is being looked at. A fix should arrive soon.

[Pranu123]

Yes same issue with my Galaxy a10s

[Msngalaxy]

Majority of samsung users reported battery drain issue because buggy update

[Samsung_6qmJm5l]

Samsung m31 very slow charging

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We are very sorry for the inconvenience caused to you, please be assured and to resolve "charging" issue kindly follow the given below steps:-

1. Safe mode:- Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2. Check charger functionality:- Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

3. Reset the device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

For information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with Screen-shots(time taken to charge). This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support