Original topic:

every time getting error while installing application

(Topic created on: 02-13-2019 01:36 PM)
662 Views
AnkitAp
Beginner Level 2
Options
Galaxy A
Each and every time when Im trying to install any application on my galaxy A7(2018) I m getting error 963 . I have tried formating phone also setting reset.also use different service provider. Also tried WiFi to install application but getting same error.
0b5ebdcd-84fb-4b37-af0e-737b6ef69b74.jpg


0 Likes
10 Comments
RP5054
Active Level 9
Galaxy A
clear data of play store app
0 Likes
AnkitAp
Beginner Level 2
Galaxy A
also tried that
0 Likes
RP5054
Active Level 9
Galaxy A
Uninstall the updates of play store. If not working then remove your google account and login again.
0 Likes
AnkitAp
Beginner Level 2
Galaxy A
also formatted my phone
0 Likes
pankajur
Active Level 8
Galaxy A
https://youtu.be/QGCx7QkzdcQ
0 Likes
Anonymous
Not applicable
Galaxy A
Try using a different email id and then check it. also use the latest version of play store
0 Likes
isrishavverma
Active Level 6
Galaxy A
Did you root?
0 Likes
AnkitAp
Beginner Level 2
Galaxy A
no
0 Likes
vishal3
Active Level 1
Galaxy A
clear the catche and data of Google play store, Google play services, download manager and then uninstall the play store from the apps option in setting.
Then try to open the play store and install apps hope it works because I did the same process.
0 Likes