Resolved! Solved

Original topic:

can't update a51

(Topic created on: 01-29-2021 10:49 AM)
2616 Views
SillyRat
Active Level 6
Options
Galaxy A
Hi guys,
I am unable to download the January 1 security patch for a51. It is unable to download on any network. Ut keeps on sending pop ups and after sometime it says server error.
Please help.
Thanks 

image


1 Solution


Accepted Solutions
Solution
DarkClawX
Expert Level 2
Galaxy A
u know what, I have A10 and I wasn't able to update it via WIFI at 100Mbps connection. But when I switched to mobile data, the update was downloaded within minutes. So try it with Mobile data

View solution in context

20 Comments
umraosingh
Active Level 6
Galaxy A
what is the error
umraosingh
Active Level 6
Galaxy A
can you show me ?
0 Likes
SillyRat
Active Level 6
Galaxy A
It is not downloading at all even at 50mbps connection
0 Likes
umraosingh
Active Level 6
Galaxy A
what is the error you are getting when you try to download ?
umraosingh
Active Level 6
Galaxy A
is it just seem stuck on download only ?
SillyRat
Active Level 6
Galaxy A
yes
0 Likes
RishavAgrawal
Active Level 6
Galaxy A
Restart ur phone and then try again
SillyRat
Active Level 6
Galaxy A
done so many times already
0 Likes
umraosingh
Active Level 6
Galaxy A
if doesn't work then download smart switch in phone and in your windows laptop too.