Resolved! Solved

Original topic:

can't update a51

(Topic created on: 01-29-2021 09:21 PM)
2156 Views
SillyRat
Active Level 6
Options
Galaxy A
Hi guys,
I am unable to download the January 1 security patch for a51. It is unable to download on any network. Ut keeps on sending pop ups and after sometime it says server error.
Please help.
Thanks 

image


umraosingh
Active Level 6
Galaxy A
then connect your phone to laptop with USB cable then open smart swtich in both device and there it will automatically fetch if there is a update. try to update from there.
SillyRat
Active Level 6
Galaxy A
my smart switch also doesn't work
0 Likes
Š
Expert Level 5
Galaxy A
Goto settings > apps > from the 3dot menu on top right tap " show system apps"
Then search " Software update " using 🔎on top.
Ckear cache and data of the app/s
Restart and try again.
It may work.
SillyRat
Active Level 6
Galaxy A
didn't work bro
Š
Expert Level 5
Galaxy A
Then take a backup using SmartSwitch and goto service center. Or you have to do a factory reset.
SillyRat
Active Level 6
Galaxy A
okay buddy
Š
Expert Level 5
Galaxy A
Wait for other suggestions too.
0 Likes
mkdn1989
Active Level 5
Galaxy A
try updating in safe mode.
Solution
DarkClawX
Expert Level 2
Galaxy A
u know what, I have A10 and I wasn't able to update it via WIFI at 100Mbps connection. But when I switched to mobile data, the update was downloaded within minutes. So try it with Mobile data
SillyRat
Active Level 6
Galaxy A
worked buddy thanks
0 Likes