automatic network switching 5g to 4g

[srirammurmu11]

my phone > samsung galaxy A14 5G

When the phone gets heat, it automatically switches from 5G to 4G. Then when the phone cools down, the network becomes 5G again,

please samsung team fix this in your next update one UI 6.1

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that while using a 5G network the phone is connected to multiple networks at the same time, the battery may drain faster, and the phone may be heated more than usual. To decrease the heating of your device, the networks automatically change from 5G to 4G.

If you are facing more heating as compared to normal, kindly perform the following steps by the given links to resolve your issue:https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[AyushKundur]

How stupid reply by samsung the phone switches from 5G to 4G because the processor they give his mostly exynos they overheat and switch 5g to 4g

[samsung_goat_company]

bro i am annoying with this (auto shift) feature even i have fan to cool the phone and i dont need to shift 5g to 4g in gaming its so annoying pls tell me to turn off this useless feature 🫸🫷

[srirammurmu11]

Bro, when phone overheats, limits are imposed on the CPU, GPU, and network for thermal control, If you want to remove this you'll need to root the phone to remove the thermal limits on CPU, GPU, and network

[jaanhaivi]

Bro if i will root my device samsung f54 5g will i get only preferred 5g option?

[smsng_usr]

I think the issue is also same in galaxy m14 after heating my phone's network also switch between 5g to 4g. It's so difficult to use 5g network seamlessly because of this problem pls samsung fix this in your upcoming update.

[21Sam_]

Same s21 fe . I have to restart it every time

[Members_LBeUfv7]

Restarting the device is useless...the gets more heated when it restarts. Better to wait for 2min until it cools down. However this is very much irritating 🫨

[Gopikrishnam]

Samsung a34 also heating can automatically switched 5g to 4g phone cool up came a 5g one UI 6.1 properly services update

[21Sam_]

Yes it is