Original topic:

A50 didn't switch between 2G/3G and 4G automatically..

(Topic created on: 11-04-2019 09:45 PM)
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AbhishekGabani
Active Level 6
Options
Galaxy A
I noticed this issue from many times, if there is no network at any location.. they shows me no network bar on top of mobile signal that is normal..
But when i move to batter place for coverage a50 can not switch to any network means 2G, 3G or 4G..

When i try to call they show me not registered network,but when i turn on and off flight mode after it's shows me actual result of network bar..

I don't know why this happened..
5 Comments
Parthh10
Active Level 7
Galaxy A
which network?
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Galaxy A
Vodafone and Airtel..
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sreevijay
Active Level 9
Galaxy A
its network issue I think so
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Ahsanshhahh
Active Level 8
Galaxy A
Happens to me sometimes.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Hi there,

 

We would suggest you to follow the mentioned steps to resolve the issue:

1) Ensure that network frequency of your device is selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) You may check by exchanging the SIM in SIM slots and also try using different network operators.

If still issue persists then we would suggest you to contact your service provider.

For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

 

Regards,
Team Samsung Members

 

 

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