Original topic:

fast charging not working even after turning on fast cable charging option.

(Topic created on: 11-13-2019 11:03 PM)
339 Views
karthi5k
Beginner Level 2
Options
Galaxy A
My mobile is a30. It has been almost 8 months i got this
6 Comments
hd77
Active Level 4
Galaxy A
Try using another genuine cable or the defect can be in your device so visit service center and they will get the issue sorted out.
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Yaqoubmohamed47
Beginner Level 3
Galaxy A

Same here bro...it was working well but after october update..fast charge doesnt work

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Par21
Beginner Level 2
Galaxy A
mine also fast charging not working after it's on
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adi1033
Beginner Level 3
Galaxy A
hey!did your issue got sorted out?
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Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Hi there,


To resolve the issue please follow the troubleshooting steps provided in the given link:

  1. Kindly check with another charger.
  2. Perform Interactive checks through Samsung Members app (Samsung Member > Get Help > Interactive checks > charger/USB).
  3. Charge your device in switch off mode
  4. For further assistance register your concern in Samsung members app (Open Samsung members app>click on”+” icon>send feedback> Error report/Ask question)

Regards,
Team Samsung Members

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Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Hi there,


To resolve the issue please follow the troubleshooting steps provided in the given link:

  1. Kindly check with another charger.
  2. Perform Interactive checks through Samsung Members app (Samsung Member > Get Help > Interactive checks > charger/USB).
  3. Charge your device in switch off mode
  4. For further assistance register your concern in Samsung members app (Open Samsung members app>click on”+” icon>send feedback> Error report/Ask question)

Regards,
Team Samsung Members

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