Go to Settings-> General Management-> Reset-> Reset Settings and Reset Network Settings. Restart you phone. If your problem is solved click 3 dots on my first comment and "Accept Solition"
Go to Settings-> General Management-> Reset-> Reset Settings and Reset Network Settings. Restart you phone. If your problem is solved click 3 dots on my first comment and "Accept Solition"
no issues for mine. but after the android 10 update on 16th march yesterday only my restarted automatically and stuck on Samsung logo. thankgod it restarted after troubleshooting has done with out hard reset.
Follow the bellow mentioned to resolve your issue:-
1. Reset app preferences: Setting > apps > More options or on three dots > Reset app preferences 2. Clear paired list: Settings > connection (turn on Bluetooth) > Setting (with paired device) > Unpair 3. Clear cache and data of Bluetooth app: Settings > Apps > Menu (Three dots) > Show system apps > Tap on search and type "Bluetooth"' > Bluetooth > Storage > Clear Cache > Clear data > Ok 4. Check device in safe mode: Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key. To exit safe mode: Restart your device.
If issue still persist or for further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report) Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
