Original topic:

A50 android 11 update issue

(Topic created on: 03-21-2021 12:48 PM)
2620 Views
sathyaSK
Active Level 3
Options
Galaxy A
Last week I was update my device with android 11.
It was working fine for 1 day.
From next day my device lost the network signal, can't able to connect to PC, wifi not tuned ON, not locked automatically, can't share the data via Bluetooth, battery drained much quickly so i decided to factory reset but i can't. While factory reset device ahown some error like network not available. This is my only primary device so finally reset my device by put my device password wrongly 15 times. My every data has been loosed after android 11 update. I can't able to take backup also. After reset still working fine. But this the major issue. 
6 Comments
Anonymous
Not applicable
Galaxy A
take backup in smartswitch and take it to service centre and they might downgrade to One UI 2.5 if you insist
vollowz
Beginner Level 4
Galaxy A
started noticing issues . edge lights options missing
Galaxy A
No, egde lighting feature is still present in A50s. Go to notification option and then tap on brief pop up settings.
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Ehsank
Expert Level 5
Galaxy A
perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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saiful555
Active Level 1
Galaxy A
I bought Samsung A50 from Kolkata, India but now I am using it in Bangladesh. Why is there no Android 11 update on my phone? What can I do now? Can anyone help me?
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