Samsung a50 after android 11 update bluetooth issues

[pulak_28]

Hi my Samsung A50 got an Android update couple of weeks back. 

It got some major issues

1. Phone become slow

2. Major issue with bluetooth, if I am listening to music and the phone comes, bluetooth gets disconnected and only after restarting the phone it gets on again.

3. Phone gets switched off occasionally

4. Phone stopped and was not reading the thumb impression. took 45 mins to restart

[Harsh0611]

Its a software issue. Sometimes it occurs when update is download at different time intervals. Whenever a big update comes try to download the update without pausing it. However solution to this is a factory reset, clearing cache or you can get it checked at service center.

[pulak_28]

Thanks Harsh, but I did download it in one go....not sure why its acting weird...

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support