White vertical line on display

[Dhiru18]

Dear Samsung Team

I am using Samsung Galaxy A71 device. From today evening, my phone display got white vertical on screen.

Kindly do the needful and resolve the issue as soon as possible.

Any troubleshooting steps?

Thanks 

Regards

Dhiraj Manjrekar.

[Mr_Nightmare]

Did you get it after updating your phone,or damaging it you will have to get it the screen replaced either way as samsung only provides support for devices launched under 3 years.

[Mr_Nightmare]

Please Contact Samsung for further details or Visit your nearest Samsung Service Centre.

[Dhiru18]

Thank for quick reply, but this line occurred automatically with no damage to screen or any software update.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Dhiru18]

Have done the above steps. No use. This is my third complaint with other 2 with different issues. Not so good experience with Samsung. Switching to other brand.

[Umangmathur]

Try complaining to samsung support 🙏