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09-06-2023 10:54 AM in
Galaxy A- Mark as New
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09-06-2023 11:02 AM in
Galaxy A- Mark as New
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09-06-2023 02:24 PM in
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09-06-2023 02:47 PM in
Galaxy Ahttps://r2.community.samsung.com/t5/Others/Green-Pink-White-lines-issue-fixed-on-S20-amp-Note20U-for...

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09-06-2023 06:28 PM in
Galaxy ADear Samsung member,
Greetings from Samsung Customer Support!
We understand your concern and would like to request you kindly follow the basic steps to overcome the Display issue:-
Check-in Safe Mode:
You can enter Safe Mode by pressing the Power key, touching and holding the Power off icon, and then touching the Safe Mode icon.
Exit safe mode:
Simply restart your phone and it will reboot normally.
Update software on the device (if available):
Settings > Software update > Download and install > Software update > Download > Install now.
Note: Your phone will restart after the update is installed.
Reset settings
How to reset: Settings > General Management >Factory reset.
Reset settings: Reset all settings to their default.
Factory data reset: Reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:
https://www.samsung.com/in/support/service-center/
For further assistance, please feel free to contact us back any time.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-10-2023 12:37 PM in
Galaxy A- Mark as New
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09-26-2023 12:03 PM in
Galaxy ASame Here. From today morning, I have vertical line on my display. I went to nearest Samsung Care. They asked me to change the display, they don't even run any diagnostics. Just see the mobile and tell me that it's display issue, you need to change the device. My every family member having the Samsung phones but like this type of service I didn't expect from Samsung Care.
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09-30-2023 07:16 PM in
Galaxy AThey just want you to get another device. In my case too, most of my family members do own Samsung devices and that's why Samsung is taking things for granted....
Probably its time to completely boycott @Samsung....
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11-23-2023 08:18 PM in
Galaxy AWant the display changed from Samsung at their cost... It's not our fault at all.
Very disappointing!!
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08-27-2024 05:52 PM in
Galaxy AMy phone A71 has more vertical white line that has been occured in few days without physical damage please my phone is out of warranty so help me to fix it in negotiabe price
