Drisana
Beginner Level 2
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08-02-2024 08:00 PM in
Galaxy A
This seems to be a common issue faced by Samsung A71 users. Out no where a white vertical bar appeared on my screen. There was no physical damage/ water damage or anything else. As I figured out from other user's experiences, the issue happened after android 13 upgrade. I have the same android version as well. Pretty sure this is Samsung issue only for which I am to suffer. Is Samsung owning up the issue and fixing it for free, or expect me to cough up hefty sum at service center? Samsung please respond
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08-02-2024 08:37 PM in
Galaxy A
Can you post a photo?
cs_member10
Expert Level 5
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08-06-2024 03:36 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As you have mentioned that you are facing issues after the update, So, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
