I am writing to report several issues I have been facing after updating my Galaxy A35 to One UI 7. Since the update, the device has developed the following problems:
Severe battery drain, even with minimal usage
Frequent app crashes, affecting overall usability
Device heating up during normal operations
120Hz refresh rate not functioning properly, with the display appearing stuck at a lower refresh rate
These issues are significantly affecting the performance and experience of the device. I request that Samsung urgently investigate and release a fix to resolve these problems. As this has occurred following an official software update, I believe users should not be left to deal with the consequences alone.
Please let me know if any additional steps are needed or if a patch is expected soon.
If all these issues are occurring, then y ShAMeSUNG calls ONE UI 7 a stable version What is the use of rolling out 8 beta versions 😂 before releasing the BUGGY stable version 🤔
As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
