Original topic:

What's up voice recording issue

(Topic created on: 02-15-2024 11:29 PM)
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mujahidkamranmaf
Active Level 2
Options
Galaxy A
Hi I buy this smart phone Samsung A54 and after few days I face the issue when I am sending voice messages on what's up application no sound available I sent 10 messages but 3 or 4 have no voice ..how can I fix it please 🙏 
12 Comments
MOQBALI
Expert Level 4
Galaxy A
It sounds like there might be an issue with the microphone or the app's settings. Here are a few steps you can try to troubleshoot the problem:

1. Check the microphone: Make sure the microphone is not obstructed by dirt or debris. You can gently clean it with a soft brush or compressed air.

2. Restart the phone: Sometimes, simply restarting the phone can resolve minor software glitches. Turn off your phone, wait a few seconds, and then turn it back on.

3. Update WhatsApp: Make sure you have the latest version of WhatsApp installed on your phone. Updates often include bug fixes and improvements that could resolve the issue.

4. Check WhatsApp permissions: Ensure that WhatsApp has permission to access the microphone on your phone. You can do this in your phone's settings under "Apps" or "Application Manager."

5. Test the microphone: Use the voice recorder app or any other app that requires the microphone to see if it's working properly. If the microphone doesn't work in other apps, there may be a hardware issue that requires professional assistance.

6. Clear app cache: Clearing the cache of the WhatsApp app might help. Go to your phone's settings, find the "Apps" or "Application Manager" section, locate WhatsApp, and then clear its cache.

7. Reinstall WhatsApp: If none of the above steps work, you can try uninstalling and reinstalling WhatsApp. This will reset the app and may fix any underlying issues causing the problem.

If the issue persists after trying these steps, you may need to contact Samsung customer support or visit a service center for further assistance.
Galaxy A
Good information well done brother,, ❤️
Galaxy A
All is okay only sound missing I am not using head phones
Zammi
Active Level 9
Galaxy A
You man, when you are sending about 10 voice messages one after the other, about 3-4 goes without voice?
Check the play store, if any WhatsApp updates available.
Galaxy A
For me Samsung A series is not lucky...before A71 software issue A34 same now A54 again issue missing voice messages not on what's up messenger also ... I will not suggest someone purchased Samsung india Madden...
Galaxy A
Samsung UAE variant is beat
imdadul78
Active Level 1
Galaxy A

My new mobile Samsung a54 that update 6.1 that new issue voice record WhatsApp not to work in I am very edu **bleep** how to solve not to Idea how to reason that very we problem Samsung a54 not to Lucky my mobile that all friend not to process Samsung a series a54 not to process that Samsung girl and not to very good Samsung guideline very growth very big problem my mobile WhatsApp Messenger Instagram that voice recording

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Samsung_specialist
Community Manager
Options
Galaxy A

To troubleshoot this problem, we recommend trying the following steps:

1. **Check Microphone Permission**: Ensure that WhatsApp has permission to access your device's microphone. You can do this by going to Settings > Apps > WhatsApp > Permissions, and then make sure that the Microphone permission is enabled.

2. **Restart Your Device**: Sometimes, simply restarting your device can resolve temporary software glitches. Try turning off your phone, wait for a few seconds, and then turn it back on again.

3. **Update WhatsApp**: Make sure that you have the latest version of WhatsApp installed on your device. You can check for updates on the Google Play Store and install any available updates for WhatsApp.

4. **Clear WhatsApp Cache**: Clearing the cache for the WhatsApp app may help resolve any temporary issues. You can do this by going to Settings > Apps > WhatsApp > Storage, and then tap on Clear Cache.

5. **Check Internet Connection**: Ensure that you have a stable internet connection when sending voice messages on WhatsApp. Voice messages may not be sent or received properly if you're experiencing network issues.

Galaxy A
All is OK even Facebook messenger same some voice messages recorded some no have sound....😰🙏
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