Original topic:

To access files in Android Folder

(Topic created on: 05-13-2021 05:16 PM)
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Nabeel20
Active Level 1
Options
Galaxy A
I had recently upadated my phone to android 11 and now i am not able to access the files of data and obb in android folder from both internal storage and sd card.
So for accessing the sd card's data and obb folder what am i supposed to do?
7 Comments
Galaxy A
Install 3rd party file manager.
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Nabeel20
Active Level 1
Galaxy A
Alreasy Tried that.But in that also i cannot access sd card's sysytem file..only internal storage system files can be seen..why is that?
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Galaxy A
Which folder are you trying to open?
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Nabeel20
Active Level 1
Galaxy A
Obb folder in sd card.
Sd card/Android/Obb
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Galaxy A
Try Mixplorer. See this. I am using Mixplorer Silver.

Screenshot_20210514-142557_MiXplorer_7424.png

Screenshot_20210514-142634_MiXplorer_7425.png

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sahil1123
Active Level 3
Galaxy A
This is the feature of google not samsung. Google lock system file folders to protect from users to modify the system file. This happen on all brand phone after android 11 update. This is not samsung fault.
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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