Secure folder not accessible

[manjunathh]

Hello Samsung! After my android 12 update in A31, I'm unable to access my secure folder. There are many hidden files and documents in it. Fix it ASAP Samsung!! It's galaxy A31 and secure folder issue.

[NOOB_1ST_ACC]

Do search on youtube forthis issue.

[manjunathh]

I didn't find any relevant videos!

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support