Sorry. Please don't mind. No any OS update to this device now. If you like please accept it as a solution it's help to other users also, click on 3 dots in my reply section and click on accept solution. Thanks.
Sorry. Please don't mind. No any OS update to this device now. If you like please accept it as a solution it's help to other users also, click on 3 dots in my reply section and click on accept solution. Thanks.
Kindly reset factory data with backup then try to it's again. If you like please accept it as a solution it's help to other users also, click on 3 dots in my reply section and click on accept solution. Thanks.
As per your query regarding the software updates for your device, we would like to inform you that after thorough checking, we found that your device is running on an older version of the software (Android 10). Unfortunately, your device is not eligible for the latest Android OS updates due to its current specifications.
To enhance your experience with the latest software features, we recommend considering an upgrade to a newer device that supports the most recent updates.
If you have any further questions or need assistance, please feel free to reach out.
