Original topic:

Slow device

(Topic created on: 01-24-2024 10:56 AM)
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Apps788
Active Level 4
Options
Galaxy A
After one ui 6.0 update my phone galaxy A23 5g is running a little bit slower. 
6 Comments
AJAB_MORIA
Expert Level 5
Galaxy A
Wait for next update, it will be fixed. Restart your phone (in your free time) to avoid such problems.
Apps788
Active Level 4
Galaxy A
Okay
Oneui_new
Expert Level 5
Galaxy A
After update it is not copulsory but very effective step that Format your phone without taking apps backup
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Apps788
Active Level 4
Galaxy A
Okay
goodthings
Expert Level 5
Galaxy A
Reset factory data with backup then try to it's again. Thanks.
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query regarding your device being slow, Kindly visit the given link to speed up your device: https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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