Screen resolution/4K support

[Gauti19]

Hi all,

I am using A14 5g. I don't find screen resolution option in settings. Also i couldn't stream 4k videos on youtube.

Can anyone tell me what is the issue?

Is there any solution for this?

Thanks!

[JSS28]

Only while watching youtube u can watch in 4k but the person who made video must have recorded or uploaded in 4k

[JSS28]

https://youtu.be/LXb3EKWsInQ?si=2fUUDLKRiP8kxEgC

[S_k_y]

In a14 5g have some issue in rendering 4k
You can try 4k on youtube web version but it maybe lag to much.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we have checked and found that your device does support Video playing Resolution UHD 4K (3840 x 2160)@30fps. So, your device is eligible for the 4k video resolution but the contact also should support 4k resolution. However, you can check the screen resolution option in the device setting by following the below-mentioned Steps.

Path: Settings.> Display> Screen resolution.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support