Original topic:

Screen problem purple color increasing without any external damage in A50s

(Topic created on: a week ago)
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Shovon07
Active Level 1
Options
Galaxy A
I have Samsung Galaxy A50s. Suddenly a pink spot appeared on my screen. Now it is continuously increasing and becoming dark. I haven't dropped my phone, no water damage. Though my mobile gave me a notification regarding battery deterioration. How can I solve this issue. 
Kindly help anyone. Thank you in advance. 

image
Screen purple spot problem


9 Comments
PramodPant
Active Level 6
Galaxy A
Only solution, visiting service centre and see their response- screen replacement is the most probably solution
Shovon07
Active Level 1
Galaxy A
Okay Thank you.
Samsung_OneUi
Expert Level 5
Galaxy A
It is due to display demage or water interaction in your display of phone. Better to contact samsung care immediately.
Shovon07
Active Level 1
Galaxy A
Okay it seems, it is the only option I got. But the damage or water interaction didn't happen recently as far as I know. Thank you
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Samsung_OneUi
Expert Level 5
Galaxy A
As you wish if you want repair contact Samsung care. They will change display of your phone.
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goodthings
Expert Level 5
Galaxy A
Kindly go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Shovon07
Active Level 1
Galaxy A
The link doesn't work... BTW Thank you
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