Original topic:

Samsung pass not working properly after update

(Topic created on: 01-02-2021 09:42 AM)
maddy276
Active Level 4
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Galaxy A
Galaxy A31 

image


8 Comments
meap
Active Level 7
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Galaxy A
update the app
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maddy276
Active Level 4
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Galaxy A
update ke baad hi hua esa
meap
Active Level 7
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Galaxy A
wait for another update
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meap
Active Level 7
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Galaxy A
wait for another update
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samFansi
Active Level 10
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Galaxy A
me too facing the issue
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samFansi
Active Level 10
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Galaxy A
samsung team look it after it
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Maninder2
Active Level 8
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Galaxy A
Same issue
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Emmanuel_J12
Moderator
Moderator
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Galaxy A

Hi  maddy276, please turn out to the feedback section for help and raise an error report:

 

Kindly follow the steps mentioned below:

 

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of the issue and attach the system log data (click checkbox)

 

*When you abstract the log file. Please check off the pop-up message: log file delivered

 

You can also check this link which explains in detail the entire steps to send feedback: 

https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...

View solution in original post

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