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12-21-2020 02:27 AM in
Galaxy AI have internet with 100mbps however my Samsung galaxy A50 cannot get past 50mbps. I tried on my older Samsung galaxy s7 edge and i am getting 80mbps also on my laptop i am getting 80mbps and with the cable i get 100mbps. I believe it's a hardware problem on the A50 due to cheap parts. Anyone found a solution to this? Is anyone experiencing higher speeds than 50mbps on A50 phone? please notify me on my email if you got any answers fi4ozver@gmail.com
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12-21-2020 08:32 AM in
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12-21-2020 09:27 AM in
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12-21-2020 09:45 AM in
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12-21-2020 12:29 PM in
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12-21-2020 11:10 PM (Last edited 12-21-2020 11:10 PM ) in
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12-21-2020 01:52 PM in
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12-22-2020 03:39 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Slow internet" issue please follow below given steps:
1. Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
2. Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> network mode SIM1 or SIM2 > Network mode> Select LTE/3G/2G auto connect)
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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01-26-2022 05:34 AM in
Galaxy AI'm testing two Samsung phones (A50 and A51) and two iPhones, with the same router, all of them at the same time and also one after the other.
Samsung phones always reach an average of 50 Mbps (always below 60 Mbps)
iPhones always reach 120 Mbps (Connection is 100 Mbps).
I tried resetting network settings in one of the Samsung phones and then it can reach 120 Mbps in several tests, but it just works until I went to another house room switching to an access point. Then I came back to the main router and that Samsung just reached 50 Mbps again.
I tried resetting networks settings again and went back to 120 Mbps. When I went out the house and came in, again with 50 Mbps.
Just resetting networks and without changing the WiFi network it works without 50 Mbps limit.
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07-23-2021 12:06 AM in
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