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01-25-2024 04:13 PM in
Galaxy A- Mark as New
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01-25-2024 04:37 PM in
Galaxy A
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01-26-2024 08:54 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that this is not a bug or issue, It happens due to the Adaptive brightness feature enabled on your Samsung device, this feature the touchscreen to automatically adjust its brightness based on the surrounding environment, you can enable and disable the features by following the below path.
Path: Settings app> Display >then tap the Adaptive brightness switch to activate it/ deactivate it.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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03-19-2024 05:46 AM in
Galaxy AI have same device and same issue did u find a way to solve it without turning off adaptive brightness
