Original topic:

Samsung Pass Not Working - Tried Every Solution

(Topic created on: 09-26-2023 08:03 AM)
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HarshalSuryawanshi
Active Level 5
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Galaxy A
Hello Samsung Users & Community,
 I'm a Samsung User Since Very Long & Recently Bought "Samsung Galaxy A34 5G" and my Samsung Pass Feature Never Works it always shows the error 255  (check the screenshot attached)
 Same I was facing issue in my old Samsung Phone which was Samsung Galaxy A6+. But Let's Side The Old One, still why the new Galaxy A34 5G won't work on Samsung Pass for me. 
 I know other A34 5G Users are able to use but why I not?
 Please Let Me Tell You, I've tried -
 1. Factory Resetting The Device
 2. Clearing Cache + Data
 3. Tried on Mobile Data and Wi-Fi Both
 4. Update the App from Galaxy Store
 Apart from this are there any solutions to deal with this issue.

image


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 Opinions will be highly appreciated!
 - Thank You. 
4 Comments
Galaxy A
Hey i can use it with A34 indian varientScreenshot_20230926_075858_Samsung Pass.jpg
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Galaxy A
You may try after turning off your wifi and use mobile network and set up Samsung Pass.

Hope it will work .

If it work please mark it as solved by clicking 3 dot at right side.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support

As per your issue, we request you to please report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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Galaxy A
already submitted!
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